Shipping policy

Last Updated: 03/23/26

At Day Birch, we want your shopping experience to be as smooth as possible — and that starts with transparent, straightforward shipping. We offer free shipping on all orders delivered within the United States, with no minimum order requirement.

Where We Ship

This policy applies to orders shipped to the United States

How Long Will It Take?

Here's a breakdown of our typical delivery timeline:

Currency: USD
Order Cutoff Time: 5:00 PM EST
Handling Time: 1-2 business days, Monday-Friday
Transit Time: 5-7 business days, Monday-Friday
Estimated Total Delivery Time: 6-9 business days

Please keep in mind that these timelines are estimates. Occasional delays may occur due to factors beyond our control.

Shipping Costs

Free Shipping: All orders in the US qualify with no minimum order requirement.

Our Shipping Carriers

We work with trusted carriers to get your order to you reliably:

USPS
UPS
FedEx

Tracking Your Order

Once your order ships, you'll receive a confirmation email with your tracking number. You can follow your shipment's progress anytime on our Order Tracking Page.

Delivery Issues

If your order is delayed, missing, or arrives with a problem, please reach out to our customer service team right away. We'll work quickly to make it right.

Questions?

Visit our FAQ Page here or contact our support team directly:

Store Address: 10 Bank St, White Plains New York 10606, United States

Store Email: info@daybirch.com

Store Phone: 1-914-533-3432

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your email within 1–2 business days.

Changes To This Policy

We may update this Shipping Policy from time to time. When we do, the revised date at the top of this page will reflect the change. We recommend reviewing this policy periodically. Continued use of our website after any updates constitutes your acceptance of the revised terms.