Billing Terms and Conditions
Last Updated: 03/23/26
This document describes the payment and billing practices of Day Birch.
Accepted Payment Methods
We offer a variety of secure payment options to make your shopping experience as convenient as possible. The following methods are accepted:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal, Apple Pay, Google Pay, Elo, JCB, UnionPay
All transactions are processed in United States Dollars (USD).
Pricing & Currency
All prices listed on Day Birch are displayed in USD. Prices are subject to change at any time without prior notice. Any applicable taxes, duties, or shipping fees will be calculated and clearly shown at checkout before you complete your purchase.
Payment Processing
To ensure orders are fulfilled promptly, please note the following:
- Payment is required in full at the time of purchase.
- Orders will not be processed or shipped until payment has been successfully received.
- If a payment is declined or cannot be processed, your order will not be confirmed.
Payment Security
The security of your personal and financial information is a priority. Day Birch uses SSL encryption and trusted third-party payment gateways to safeguard all transactions. We do not store or have direct access to your credit card or full payment details.
Refunds & Chargebacks
Refunds are issued in accordance with our Refund & Return Policy. If you have a billing concern, we strongly encourage you to reach out to us directly at info@daybirch.com before initiating a chargeback. We are happy to resolve issues promptly. Please note that unauthorized or fraudulent chargebacks will be investigated and formally disputed.
Fraud Prevention
Day Birch reserves the right to cancel, refuse, or place a hold on any order that shows signs of fraud or unauthorized activity. For high-value or flagged transactions, we may request additional identity verification before processing.
Changes to This Policy
We reserve the right to update these Billing Terms & Conditions at any time. When changes are made, this page will be updated with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any updates constitutes your acceptance of the revised terms.
Contact Us
If you have any questions about these terms or your billing, please don't hesitate to get in touch.
Store Address: 10 Bank St, White Plains New York 10606, United States
Store Email: info@daybirch.com
Store Phone: 1-914-533-3432
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your email within 1–2 business days.
Elevate the Everyday
At Day Birch, we believe your home should honor who you are. Not just look good, but feel profoundly meaningful. Through thoughtful design and intentional objects, we're here to elevate your most ordinary moments into something extraordinary.